Home > Installation of DemandTools for AppExchange > Installing DemandTools from the Internet & Logging In
Installing DemandTools from the Internet & Logging In
Installation takes approximately ten (10) minutes
Step 1. Install .Net Framework
- Install Microsoft 2.0 .NET Framework Redistributable Package (x86) (the link below will provide direct access to this download).
http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

Step 2. Download DemandTools
- Navigate to www.crmfusion.com/demandtools/
- Click the "Download" button
- Choose "Save" in the File Download pop up
- Save the zip file to an easily accessible place, like the desktop


Step 3. Install DemandTools
- Locate the zip file icon & double click on it

- Double click the DemandTools Icon
- Choose "Run"
- Clicking "Run" will launch the install wizard

- On the first step of the wizard, click "Next"
- Continue through the wizard by clicking "Next" and selecting the options that best suits your use of the tool

- When installation is complete, a wrench icon will appear on the desktop
- Double clicking the wrench will launch DemandTools

Login Credentials:
- The DemandTools username and password are the same as the username and password used for Salesforce
- Users may be required to append their Salesforce security token to the end of the password (typically an error message is presented stating that there is a problem with either the username, password or token)
- Keep in mind that if the password changes for Salesforce, it will also change for DemandTools
- To avoid using the security token on every login attempt follow these steps to add your computer to the Salesforce trusted list
- Visit www.ipchiken.com
- Copy the IP address the website shows
- Login to Salesforce
- Click on Setup
- Under "Administration Setup" expand "Security Controls"
- Click on "Network Access"
- Click the "New" button
- Paste the IP address from www.ipchicken.com in the start and end range and click "Save"
- This process will allow Salesforce to recognize the users specific PC and bypass the need for a Security Token upon logging into DemandTools from that PC
Need Help or Need to Purchase?
- If you need assistance with your installation we can be reached at:
- If you are a trial customer and would like to purchase DemandTools we can be reached at:
See also
2.2 Upgrade Letter-Read prior to upgrading to version 2.2
DemandTools System Requirements
Options, Proxy Settings & Sandbox Settings